Cornelia Heyde, Customer Success Manager - Microsoft Deutschland GmbH

Cornelia Heyde is Customer Success Manager at Microsoft Germany and supports companies on their way to the Modern Workplace, from strategy to cultural change.


Cornelia studied information and media technology at the Technical University of Cottbus and then joined Microsoft as a trainee. For the last ten years she has been working in technical sales, also in the field of modern working, until two years ago when she moved to the recently established Customer Success Unit. In addition to her work, Cornelia has also focused on the topic of the Digital Workplace from a scientific perspective and successfully completed her doctoral examination a few weeks ago.







New Work & Old Leadership? - The Transformation of Collaboration and Leadership in the Digital Age


Nowadays, the buzzword “New Work” can’t be missed at any conference. In light of an ever-growing complexity of work, the greater role of knowledge and skills, and the importance of the “Team” factor, companies are increasingly acting as an open platform and interdisciplinary laboratory to come up with the best ideas to drive innovation. Taking the transformation of Microsoft as an example, Cornelia Heyde will examine how the New World of Work and Leadership can look like in practice. She also will talk about the challenges and opportunities for employees and the impact on the leadership culture.